Privacy notice

The consultation form asks for a name, an email address and a short message. It also offers an optional area of care. Nothing else is requested.

The form does not submit to a database on this website. Selecting “Send enquiry” prepares a message in your own email application, which you then choose to send. Until you send it, the information remains on your device.

We do not ask for medical history, diagnoses, medication, images of any part of your body, identification numbers, insurance details or payment information through this website, and it should not be sent to us by email.

Where clinical information is genuinely required, it is collected through a secure clinical process arranged with you directly.

Enquiries received by email are used to reply to you and to arrange a consultation if that is what you are asking for. They are not used for advertising, and they are not shared with third parties for marketing purposes.

We do not claim on this website that any general email channel meets a specific regulatory standard for health information. Where a particular framework applies to your care, the practice will confirm the arrangements with you directly rather than by assertion here.

If you would like your enquiry correspondence removed, or have a question about how it is held, write to consultations@northlightsurgery.com and describe the request without including clinical detail.